Identity Guard

4.3/5 stars
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Designed to offer identity theft protection, Identity Guard watches the credit score with all three credit bureaus. In case of any suspicious activity, Identity Guard sends alerts to users. It also has distinct advantages over other similar services. For example, in case its customers lose their wallets, Identity Guard helps with credit card cancelation, replacement IDs and even emergency funds in the limit of $2.000. Of course, this feature is not mandatory in these services, but those who travel frequently might already know the hassle to get back on track after a stolen wallet.

Identity Guard – how it works

Identity Guard monitors different personal information. These are varied and they start with the name and address which can be used for malicious purposes. Of course, Identity Guard also watches over the credit card information and transactions. Medical information is the third tier of monitored information. For safety purpose, the service also keeps an eye on lease and loan information.

Like other similar services, Identity Guard also offers real-time internet security. This feature is offered as there is always a risk of leaked information from the user directly via the internet. With a free 30-day trial, the service can be an option for better personal safety. Additional packages are available for children’s ID protection as well.

What customers say about Identity Guard

Identity Guard is one of the most appreciated personal information protection services on the market. Its customers are satisfied with it and they are generally upgrading or renewing their protection plans when they expire. The emergency $2.000 fund also proved helpful on a number of occasions. The ability to add extra people on the plan for a better price was also appealing for users with family members on the same protection plan.

However, there are a few areas which could still be improved to make the service even better. For example, in the case of a security breach, it does not send out alerts to credit bureaus. Instead, these alerts come to the customers which then need to notify the credit bureaus themselves. On-the-phone customer support can also be improved. Some customers failed to get a rapid answer when making an inquiry. It is also why they recommend simply choosing the email alternative, especially if the question or problem is not urgent.


Identity Guard offers real-time protection against identity theft. It alerts its customers immediately in case of a safety breach. It also offers safer web navigation through its included software. Distinctly from other similar services, it also offers an emergency fund in case customers need it both as insurance and in case of a wallet theft. Furthermore, the service also offers continuous access to credit education specialists and different online credit education tools. These have the role of improving the way in which customers use their personal information. It begins the protection service straight from the customers as a result. These tools can also be helpful for those who are using a plan for multiple users as all need to know about proper personal information safe.

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