Webroot offers integrated web protection for home and business users. There are three packages in the home version. SecureAnywhere antivirus package offers PC and MAC protection. It is the basic offering from Webroot. Internet Security Plus is the mid-range offering from Webroot and it adds tablet and smartphone protection. Internet Security Complete is the most advanced protection package from Webroot for home users. It adds the elimination of online traces and 25GB secure online storage. From $29.99 to $59.99 per year, Webroot covers various needs home users can have.
How Webroot works
One of the distinctive products offered by Webroot comes with business protection. Also available in various packages, this complex protection can be recommended for businesses with multiple computers, multiple networks, and multiple servers. The Business Endpoint Protection package is complex. It offers real-time protection against e-mail threats, browsers, files, and apps. It can be installed to scan continuously over multiple platforms.
Businesses can also value its backup functionality. Using the rollback function, the software can return to files in their uninfected state. One of the great parts is that these functionalities can be adjusted from anywhere in the world. Online management even allows for hierarchical control, which is what large businesses value. The software runs with no conflicts. Even with automation functions, the software works great alongside the regular office tools which are used in businesses every day.
Webroot offers a different approach to the payment system when it comes to businesses. It works on a billing schedule. This can be discussed and scheduled according to each customer. Monthly and yearly billing is available through the Webroot platform.
What customers say about Webroot
Users are generally satisfied with Webroot. They can use the software for years without any issues. However, Webroot suffers from the same renewal and cancellation issues most antiviruses have these days. Whenever users decide to cancel their subscription, they need to do this in advance and possibly notify Webroot as well to avoid credit card charging. This issue has been pointed out by a number of users but the friendly and knowledgeable customer service team can help in most cases.
Another issue which has been raised in a number of occasions is the user interface. An upgrade is needed to make this interface friendlier and more modern. The good news is that virus protection works well.
Webroot might be among the products which are the most affordable in its class. It even comes pre-installed in some new devices. But it works well and customers are satisfied with the protection offered by the software. With automatic updates and plenty of customization both for the home and for the business user, Webroot is reliable and it offers plenty of great characteristics to consider.
One of the attractive features of the product is the customer service, which is among the best in class. With multiple levels of professional help, users can act quickly whenever there is a possible threat. Various tips and tricks are also available for businesses.
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